Simple, transparent pricing.

Pick a plan when you sign up and start working right away. Paid plans begin with a 30-day trial with no credit card. The first bill is issued at sign-up and is due on the last day of the trial; you can pay it any time during the trial. During the trial, AI credits are limited to 50 per month, and the plan’s full allowance applies once the first bill is paid.

From the Subscription page in the app, through Midtrans: bank transfer (virtual account), QRIS, e-wallet or card. The bill’s status updates automatically once Midtrans confirms the payment. Tumra never takes money from your card or account automatically.

You keep full access during a grace period: 3 days after a trial ends, or 14 days for the renewal of a plan that has been paid before. If the bill is still unpaid after that, the workspace moves to the matching free plan: service plans to Free, shop plans to Retail Free, and Bisnis to Retail Free if the shop has sold in the last 90 days, otherwise to Free. The till keeps working, no data is deleted, and your plan comes back as soon as the bill is paid.

The Owner clicks Stop at the end of the period in Settings → Plan & Billing. Everything keeps working until the end of the period you’ve paid for, then the workspace moves to a free plan: Free for a services business, Retail Free for a shop. No data is deleted.

Yes. Yearly plans are billed as 10 months for 12, so you save 2 months on every paid plan. Extra seats are still charged at their monthly price times 12.

The Owner opens Settings → Plan & Billing and picks a new plan. Moving to a paid plan issues a bill, and the new plan starts once it’s paid; until then your current plan stays in place. If you’re using more than the target plan allows (seats, clients, projects or products), Tumra tells you exactly what to reduce first.

Choose Remove from team in Settings → Team & Users: they can no longer sign in and their seat frees up, but their hours, invoices and history stay on record under their name. Their unfinished tasks, contacts and follow-ups can be passed to someone else with Hand over to. The account can also be reactivated later if a seat is free.

Retail Free is free for one user at one till, with 100 products and 500 sales a month. It already includes the register, stock, purchasing, store credit and automatic bookkeeping. Retail Starter (Rp 179,000/month) has no product or sales cap and adds full financial and tax reports, Shop Reports for any period with export, emailing invoices, 2 users with room for up to 3, the AI assistant with your own API key, and receipts and PDFs without Tumra branding.

The till keeps working and no sale is held back. Every sale in the calendar month counts, from the till or a regular invoice, except drafts and cancelled ones. From 400 sales a reminder shows on the till and the dashboard. If last month went past 500, opening a new shift the following month asks you to upgrade first. A shift already open is never cut off, and regular invoices can still be created.

No. All your data stays intact: products, stock, customers and the journal. If you have more than 100 active products when a paid plan ends, all of them can still be sold; only new products can’t be added until you’re back to 100 or upgrade. Switching to Retail Free yourself needs 100 active products or fewer, and Tumra tells you how many to deactivate.